Medical Receptionist Temporary FT

Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence.

About the role

Performs various front office and back office patient care duties. Assists with flow of patients from the waiting area to exam rooms and performs preparatory work on patients to ensure efficient use of the physician's time.

Department: Jeffrey S Matican, MD
Location: 177N Dean Street 1st Floor, Englewood, NJ 07631
Status: Temporary

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner, demonstrating effective communication skills with patients, visitors, co-workers, physicians, and other departments in accordance with Service Excellence Standards.
• Registers all patients in EMR, including retrieval of all demographics, financial, and insurance information from patients.
• Secures all necessary signatures on required forms and manages all check-in/check-out processes.
• Answers incoming calls, screens calls, takes messages, and provides information to the appropriate care team, demonstrating appropriate and courteous telephone etiquette.
• Assists with booking patients for scheduling appointments to ancillary labs and other services.
• Treats all individuals with respect, including patients, visitors, physicians, and co-workers, using G.R.E.A.T communication standards and abiding by HIPAA.
• Sorts and delivers mail, medical records, and other correspondence.
• Attends meetings as required and participates in departmental quality assurance endeavors.
• Performs all other tasks as assigned.

Requirements

• High School Graduate or equivalent, or a minimum of 2 years full-time experience in a related field.
• Medical office experience preferred.

Schedule

Monday - Thursday, 8:30 AM - 4:30 PM

Pay

The rate of pay for this position starts at $16.50 per hour and will be determined based on the candidate's relevant experience, qualifications, and skills. This minimum rate does not include bonuses, incentives, differential pay, or other forms of compensation.

Benefits

Eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.