Medical Receptionist - SW Durham

Selected Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients’ information in the EMR system
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies

Candidates Should Preferably Bring

• A related degree
• At least one year of Medical Front Desk experience

Other Priorities

• Strong verbal and written communication
• Ability to maintain confidentiality and integrity
• Growth mindset
• Flexibility and resilience

What You’ll Be Doing

• Create a warm, welcoming environment for patients
• Ensure a smooth, supportive experience from check-in to check-out
• Work in a busy, fast-paced environment

What We Offer

• Comprehensive benefits package available on the first of the month following 30 days of employment

Qualifications

• Must have a high school diploma or equivalent
• Must have a valid driver’s license
• Must be able to pass a background check and drug screen

Benefits

• Comprehensive benefits package

Pay

• Competitive salary based on experience

Schedule

• Full-time role involving 12-hour weekday shifts and a rotating weekend schedule

About the Role

Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.

Requirements

• Must have a high school diploma or equivalent
• Must have a valid driver’s license
• Must be able to pass a background check and drug screen

Skills

• Strong verbal and written communication
• Ability to maintain confidentiality and integrity
• Growth mindset
• Flexibility and resilience

Benefits

• Comprehensive benefits package

Pay

• Competitive salary based on experience

Schedule

• Full-time role involving 12-hour weekday shifts and a rotating weekend schedule