Medical Receptionist - Pediatric Primary Care

About the role

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Responsibilities

• greeting patients
• answering phones and directing calls
• assisting patients/families
• scheduling
• registration
• charge entry
• payment posting
• batch balancing
• cash reconciliation/balancing
• operating several types of basic office equipment

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience

Qualifications

• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Benefits

• Comprehensive benefits package including medical, dental and retirement benefits and paid time off
• Competitive tuition assistance, award‑winning residencies, fellowships and career development
• Generous PTO, Code Lavender and Employee Assistance Programs
• Resource Groups and outreach programs ensuring belonging for all
• Opportunity to live and work in the Pacific Northwest lifestyle

Pay

The pay scale is $21.68 - $31.20 USD. Pay is influenced by factors such as skill set, level of experience, and certification(s) and/or education. If associated with a union contract, pay will reflect the appropriate step on the pay scale aligned with years of experience.

Schedule

FTE: 1.0, Shift: Day, Schedule: Clinic Hours.