Medical Receptionist - Pediatric Primary Care
Bold Steps Behavioral Health · Auburn, WA · 3 wk ago
On-siteHealthcareFull-time
About the role
The Medical Receptionist serves as the first point of contact for patients, handling front office duties in a busy clinic setting. Highly visible role requiring professionalism with patients, families, healthcare providers, and the public.
Responsibilities
- Greeting patients
- Answering phones
- Scheduling appointments
- Registering patients
- Processing charges and payments
- Balancing batches
- Reconciling cash
- Operating office equipment
Qualifications
- Minimum one year of clerical or receptionist experience (or six months in a medical setting)
- Relevant certifications like Medical Office Assistant or Medical Assistant may substitute experience
Skills
- Customer service skills
- Post-high school office procedures preferred
- Discretion
- Good judgment
- Professionalism
- Excellent communication
- Customer-focused attitude