Medical Receptionist - NE Raleigh

Selected Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients’ information in the EMR system
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies

Other Priorities

• Strong verbal and written communication
• Ability to maintain confidentiality and integrity
• Growth mindset
• Flexibility and resilience

Requirements

• Preferably bring a related degree
• With at least one year of Medical Front Desk experience

Benefits

A comprehensive benefits package available on the first of the month following 30 days of employment.

Pay

Details TBA

Schedule

Full-time role involving 12-hour weekday shifts and a rotating weekend schedule.