Medical Receptionist Lead
Yakima Valley Farm Workers Clinic · Woodburn, OR · 3 wk ago
Administrative$18.35–$22.48/hrFull-time
Position Highlights
- 1.0 FTE (40 hours per week)
- $18.35 - $22.48/hour DOE with the ability to go higher for highly experienced candidates
- Additional pay for your bilingual skills, paid on hours worked
- 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
- Profit sharing & 403(b) retirement plan available
- Generous PTO, 8 paid holidays, and much more!
What You’ll Do
- Acting as a liaison between line staff and the direct supervisor
- Manages breaks, lunches, sick calls and overtime
- Provides insights to leader regarding the skill level and performance of the employees
- Responsible for providing training to new employees and existing staff when needed
- Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal
- Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed
- Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete
- Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no-shows
- Verify insurance eligibility, obtain documentation, and assist patients with insurance-related questions
- Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts
- Provide administrative support to Providers and clinic staff to maintain smooth front-office workflow
- Perform other duties as assigned
Qualifications
- High School Diploma or GED
- Bilingual (English/Spanish) speaking skills required at a level 9
- Strong customer service and communication skills
- Ability to multitask, prioritize, and work effectively with frequent interruptions
- Professional and patient-centered communication skills
- Basic proficiency with Outlook, Word, Excel, and electronic systems
- Clinic receptionist or medical front office experience is a plus!