Medical Receptionist III, Women's Services
About the role
Park Nicollet is seeking a Medical Receptionist to join the Women’s Services team. This role is part of the Partner for Good initiative, aiming to enhance patient care and experience.
Responsibilities
- Handle incoming calls in a Call Center environment, maintaining 93% availability and meeting department-specific agent expectations.
- Greet patients, collect co-pays, schedule follow-up appointments and referrals, and support departmental clerical duties.
- Provide service support to patients requesting care, ensuring quality service through timely and courteous assistance.
Requirements
- 6 months related experience
- Accurate computer/keyboarding skills
- Knowledge of age-related growth and development principles
- Proficiency in using telephone, PC, printer, photo copier, and fax machine
Qualifications
- High school diploma or equivalent
- Basic computer skills
- Excellent communication and customer service skills
Skills
- Excellent phone skills
- Attention to detail
- Strong organizational abilities
Benefits
- Medical insurance
- Dental insurance
- Retail retirement program
- Time off
- Insurance options
- Tuition reimbursement
- Employee assistance program
- Ongoing learning opportunities
Pay
Competitive compensation package designed to support your total health.
Schedule
Monday-Friday, hours vary between 6:45am-5:00pm, 32 hours per week.
About Us
Park Nicollet is part of HealthPartners, a nonprofit, integrated health care organization. We aim to improve the health and well-being of our patients, members, and communities through our Partner for Good initiative.
Equal Opportunity Employer
We are committed to fostering an inclusive environment where everyone is welcome, included, and valued. We strive to increase diversity and inclusion in our workplace and advance health equity in care and coverage.