Medical Receptionist II

About the role

This role involves performing advanced Medical Receptionist duties with autonomy, serving as a key member of the healthcare team. You will manage complex scheduling, patient outreach, data accuracy, follow-up activities, referral tracking, and provide exceptional customer service to support strong patient-clinician relationships.

Responsibilities

• Oversee waiting room operations
• Verify patient information and process forms
• Handle prior authorizations and prescriptions
• Collaborate on workflow coverage and quality initiatives
• Manage complex scheduling and referral tracking
• Conduct patient outreach and follow-up activities

Requirements

• High School Diploma or GED
• At least 1+ years of customer service or healthcare experience
• Reliable transportation

Qualifications (Preferred)

• Associate's Degree in Medical Office Administration
• Proficiency in Microsoft Office, scheduling software, and electronic medical records systems (e.g., Epic)

Pay

$18.00 – $32.00 per hour

Benefits

• Health plans
• Retirement options
• Education reimbursement
• Employee discounts