Jobs · Administrative · Massachusetts

Medical Receptionist / Front Desk Coordinator (Healthcare)

FYZICAL Therapy & Balance Centers · Pittsfield, MA · 1 mo ago
Administrative$17–$19/hrFull-time

About the role

Looking for a front desk role where you are valued, trusted, and part of a high-performing team? At FYZICAL Therapy & Balance Centers, the front desk is more than a support role — it’s the engine that keeps our clinic running smoothly. We’re looking for a professional, organized, and patient-focused Medical Receptionist who thrives in a fast-paced healthcare environment.

Responsibilities

  • Deliver exceptional patient-facing customer service
  • Keep provider schedules full and optimized
  • Handle patient check-in/check-out and EMR documentation
  • Confirm insurance and benefits eligibility
  • Collect copays and balances accurately
  • Keep the front office organized, efficient, and professional

Requirements

  • Experience as a Medical Receptionist, Front Desk Coordinator, or Patient Service Representative
  • Strong multitasking skills in a fast-paced medical office
  • Comfortable with EMR/EHR systems and scheduling software
  • Highly organized with strong attention to detail
  • Professional, friendly, and confident communication

Qualifications

  • Healthcare experience is a plus, but we will train the right person with the right mindset

Skills

  • Exceptional customer service skills
  • Strong multitasking abilities
  • Proficiency in EMR/EHR systems and scheduling software
  • Attention to detail
  • Effective communication skills

Benefits

  • 90% Employer-Paid Health Insurance
  • 100% Employer-Paid Dental, Vision, Life & LTD
  • 120 Hours PTO + 6 Paid Holidays
  • Monthly Bonus Opportunities

Pay

$17–$19/hour + Monthly Bonus Opportunities

Schedule

Full-time

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