Medical Receptionist / Front Desk Coordinator (Healthcare)
FYZICAL Therapy & Balance Centers · Pittsfield, MA · 1 mo ago
Administrative$17–$19/hrFull-time
About the role
Looking for a front desk role where you are valued, trusted, and part of a high-performing team? At FYZICAL Therapy & Balance Centers, the front desk is more than a support role — it’s the engine that keeps our clinic running smoothly. We’re looking for a professional, organized, and patient-focused Medical Receptionist who thrives in a fast-paced healthcare environment.
Responsibilities
- Deliver exceptional patient-facing customer service
- Keep provider schedules full and optimized
- Handle patient check-in/check-out and EMR documentation
- Confirm insurance and benefits eligibility
- Collect copays and balances accurately
- Keep the front office organized, efficient, and professional
Requirements
- Experience as a Medical Receptionist, Front Desk Coordinator, or Patient Service Representative
- Strong multitasking skills in a fast-paced medical office
- Comfortable with EMR/EHR systems and scheduling software
- Highly organized with strong attention to detail
- Professional, friendly, and confident communication
Qualifications
- Healthcare experience is a plus, but we will train the right person with the right mindset
Skills
- Exceptional customer service skills
- Strong multitasking abilities
- Proficiency in EMR/EHR systems and scheduling software
- Attention to detail
- Effective communication skills
Benefits
- 90% Employer-Paid Health Insurance
- 100% Employer-Paid Dental, Vision, Life & LTD
- 120 Hours PTO + 6 Paid Holidays
- Monthly Bonus Opportunities
Pay
$17–$19/hour + Monthly Bonus Opportunities
Schedule
Full-time