Medical Receptionist - FCHC

Citizens Health

About the role

Citizens Health is a community based, private, not-for-profit organization comprising various healthcare facilities including a 25-bed critical access hospital, an outpatient rural health clinic, a skilled nursing facility, an onsite childcare center, a durable medical equipment business, and an outpatient pharmacy. Our mission is to enhance the lives of those we serve.

Responsibilities

• Complete patient registrations, pre-registrations and temporary registrations.
• Update pre-registrations.
• Schedule patient appointments.
• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Check in patients, verify and update necessary information in the medical record.
• Maintain appointment calendars and follow office scheduling policies.
• Answer telephone, screen calls, take messages, and provide information.
• Screen visitors and respond to routine requests for information.
• Sort and deliver mail, medical records, and other correspondence.
• Maintain lobby in neat and orderly manner.
• Absorb other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Previous experience in a medical office and a knowledge of medical terminology is preferred.
• Possess interpersonal skills needed to function in a "team" setting.
• Able to use ten-key adding machine, possess computer skills.
• Able to type 45-60 words per minute.
• Able to speak clearly and concisely.
• Bilingual preferred, but not required.
• Able to read, understand, and follow oral and written instruction.
• Able to sort and file material correctly by alphabetic or numeric system.
• Able to establish and maintain effective working relationships with patients, employees, and the public.
• Able to follow instructions with a minimum of supervision.

Qualifications

• Self-starter who takes initiative, open-minded, and a team player.
• Positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strive for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative, and ingenuity in performing job tasks.
• Display behavior that reflects the image of the institution.

Skills

• Computer skills.
• Interpersonal skills.
• Medical terminology knowledge.

Benefits

Available benefits include medical, dental, and vision insurance, pre-tax and Roth contributions, automatic 6% salary deferral upon employment, regular and matching contributions after one-year and 1,000 hours worked, life, accidental death and dismemberment insurance, full-time coverage equal to two times employees annual income, part-time coverage one-time annual income differential and certification pay, paid time off, on-site child care services, funeral leave, health savings account, dependent, medical and limited purpose flexible spending accounts, The Standard Group insurance, discounted membership rate for MASAMany More! Visit Us at: https://cmciks.com/

Pay

Pay Range: dependent upon experience.

Schedule

Days: Monday through Friday with an occasional ½ day on Saturdays. Hours: 8 hour days vary between 7am to 6pm, dependent upon departmental needs.