Medical Receptionist

Position Highlights

• FTE (40 hours per week)
• $18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

About the Role

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient-centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care.

Responsibilities

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal
• Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed
• Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete
• Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no-shows
• Verify insurance eligibility, obtain documentation, and assist patients with insurance-related questions
• Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts
• Provide administrative support to Providers and clinic staff to maintain smooth front-office workflow
• Perform other duties as assigned

Qualifications

• A High School Diploma or GED
• Bilingual (English/Spanish) speaking skills required at a level 9
• Strong customer service and communication skills
• Ability to multitask, prioritize, and work effectively with frequent interruptions
• Professional and patient-centered communication skills
• Basic proficiency with Outlook, Word, Excel, and electronic systems
• Clinic receptionist or medical front office experience is a plus!