Medical Receptionist

Position Highlights

• 1.0 FTE (40 hours per week)
• $19.91-$24.38/hour DOE with the ability to go higher for highly experienced candidates
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Additional pay for your bilingual skills, paid on hours worked
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs
• Notifies appropriate person of the patient’s arrival
• Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients
• Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed
• Notifies appropriate Provider of all patient no-shows and cancellations
• Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation
• Affords assistance to patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Performs other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• Bilingual (English/Spanish) speaking skills preferred at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel