Medical Receptionist
UnitedHealth Group · Wallingford Center, CT · 2 days ago
On-siteHealthcare$16.15–$28.8/hrFull-time
About the role
ProHealth Physicians, part of the Optum family of businesses, seeks a Medical Receptionist to join our Pediatrics team. This full-time position includes rotating Saturdays.
Responsibilities
- Conduct check-in and check-out process
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Collect copays and balance payments
- Protect patients' rights by maintaining confidentiality of medical, personal and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
Requirements
- High School Diploma/GED
- 1+ years of receptionist experience in a medical setting
- Intermediate level of computer proficiency with Microsoft Office
Qualifications
- Access to reliable transportation & valid US driver's license
Skills
Intermediate level of computer proficiency with Microsoft Office
Benefits
- Paid Time Off
- 8 Paid Holidays
- Medical Plan options
- Dental, Vision, Life & AD&D Insurance
- Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Pay
The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.