Medical Receptionist

Key Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Answer incoming phone calls, direct inquiries, and take accurate messages.
• Schedule, confirm, and reschedule patient appointments.
• Register new patients and update existing patient records.
• Verify insurance information and obtain necessary documentation.
• Collect copayments, process payments, and assist with basic billing inquiries.
• Maintain patient records and ensure compliance with HIPAA and privacy regulations.
• Manage incoming and outgoing correspondence, including emails, faxes, and mail.
• Keep the reception area clean, organized, and welcoming.
• Perform administrative duties such as filing, scanning, data entry, and record management.
• Cookordinate effectively with physicians, nurses, and other healthcare staff to support quality patient care.

Qualifications

• A high school diploma or equivalent is required.
• Previous receptionist, customer service, or healthcare office experience is preferred.
• Knowledge of medical terminology and insurance verification processes is a plus.
• Proficiency with electronic health records (EHR) systems, scheduling software, and Microsoft Office applications is desired.
• Strong organizational, multitasking, and time-management skills are essential.
• Excellent verbal and written communication abilities are required.
• The ability to maintain confidentiality and professionalism at all times is crucial.

Desired Skills & Attributes

• A friendly and patient-focused attitude is important.
• A strong attention to detail and accuracy are needed.
• The ability to remain calm and professional in busy environments is beneficial.
• Effective problem-solving and critical-thinking skills are desirable.
• A dependable, organized, and team-oriented approach is preferred.
• A commitment to providing exceptional customer service is highly valued.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retail savings plan
• Professional development opportunities
• A supportive and collaborative work environment

How to Apply

• Interested candidates are encouraged to submit their resume and a brief cover letter outlining their qualifications and experience.

Education

A GED is required.

Experience

Mid-Level (4 - 7 years)

Job type

Full Time