Medical Receptionist

About the role

At Obstetrics & Gynecology Associates, our Receptionists play a crucial role in ensuring every patient receives outstanding service. They help create a welcoming, compassionate environment from the moment patients walk through our doors.

Responsibilities

• Welcome every patient with warmth, professionalism, and a smile
• Create a positive first impression for patients, families, and visitors
• Register patients and update demographic and insurance information accurately
• Utilize the Electronic Health Record (EHR) system to support efficient patient flow
• Schedule appointments across multiple providers and office locations
• Verify insurance eligibility and assist with registration requirements
• Collect co-pays and deductibles according to billing policies
• Answer incoming phone calls and manage online appointment requests
• Collaborate with physicians, Certified Nurse Midwives, sonographers, and the clinical team to ensure a seamless patient experience

Requirements

• Previous customer service experience required
• One year of medical office experience preferred
• Experience using an Electronic Health Record (EHR) system is a plus

Qualifications

• Excellent verbal and written communication skills
• Exceptional organizational skills with strong attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• A genuine passion for providing compassionate, patient-centered service

Benefits

• 401(k) Retirement Plan with a generous company match
• Paid Time Off
• Paid Holidays

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.