Medical Receptionist

About the role

The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting daily front office operations. This role is responsible for patient scheduling, registration, insurance verification, referral coordination, and maintaining accurate patient records in a fast-paced healthcare environment.

Responsibilities

• Greet and check in patients while providing a welcoming and professional experience.
• Schedule, confirm, and reschedule patient appointments.
• Verify and update patient demographic, insurance, and contact information.
• Answer incoming calls and respond to patient inquiries in a courteous and timely manner.
• Process specialty and diagnostic referrals and coordinate appointments with outside providers and facilities.
• Communicate appointment details and referral information to patients.
• Absorb and update patient records and documentation for provider review.
• Support front office operations and ensure patient information remains accurate and confidential.
• Collaborate with clinical and administrative staff to ensure a seamless patient experience.

Requirements

• Minimum of 1 year of medical receptionist, referral coordinator, or medical office experience.
• Experience working with referrals and authorizations.
• Familiarity with IPA and HMO health plans.
• Knowledge of medical terminology.
• Understanding of insurance verification and authorization processes.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.

Preferred Qualifications

• Experience using Cerner EMR.
• Knowledge of ICD and CPT codes.
• Bilingual in Spanish.

Skills

• Medical Reception
• Patient Registration
• Appointment Scheduling
• Customer Service
• Medical Terminology
• Insurance Verification
• Referrals & Authorizations
• Electronic Medical Records (EMR)
• Data Entry
• Administrative Support
• Multi-Line Phone Systems

Experience Level

Healthcare administrative experience required (1+ year preferred).

Job Type & Location

This is a Contract position based out of Compton, CA.

Pay And Benefits

The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.