Medical Receptionist

About the role

As a Medical Receptionist, you will be the first point of contact for patients. Cheerfully greeting and checking in-patients, scheduling patient visits, and acting a liaison between medical staff and patients.

The mission for Tareen Dermatology is to provide compassionate, state of art dermatologic care to each patient with emphasis on early diagnosis, patient education, and comprehensive skincare. Our vision is to exceed the patient’s expectations by providing individualized, expert, and ethical care. We seek to be a leader in medical, surgical, and cosmetic dermatology and to always give back through service in our community.

Tareen Dermatology is an E-Verify employer. As part of the hiring process, we use E-Verify to confirm the identity and employment eligibility of all newly hired employees.

Responsibilities

• Greets and checks-in patients scheduled visits; registers demographic information and processes payment plans and copays.
• File/scan Medical records and patient correspondents.
• Check all insurance for accuracy, make necessary phone calls.
• Answer all calls timely and with courtesy and direct all calls to appropriate parties.
• Check VM for messages, distribute accordingly.
• Confirm next day appointments are accurate and all information is verified.
• Assist with all incoming fax messages.
• Schedule appointments, accurately and efficiently.
• Preparation of new patient charts.
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines.
• Monitor Contact Emails and follow proper protocol.
• Knowledge of services rendered.
• Order office supplies as need.
• Follow HIPAA and OSHA policies.
• Other duties as assigned.

Requirements

• High school or equivalent required.
• 3+ years of medical office experience required.
• Prior customer service experience required.

• Knowledge of medical terminology.
• Warm and welcoming bedside manner.
• Exceptional teamwork skills.
• Always maintains professional appearance and demeanor.
• Reliable and dependable.

Work Environment: While performing the duties of this job, the employee regularly works in a clinic setting. Occasional travel to other locations is required.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk, hear and smell. The employee must be able to sit for 90% of the workday. The employee must be