Medical Receptionist
About the role
We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player! Someone who can work M-F in a growing, fast paced environment. You will have some opening shifts as early as 7:45am or a closing shift, staying as late as 5:30pm. Candidate will work primarily in our Austin location but will be required to fill in at other locations for the purposes of PTO coverage, Staff Trainings, etc. (Austin, Dripping Springs, Manor).
Responsibilities
- Answering phones
- Scheduling appointments for multiple locations & doctors
- Knowledge of insurance policy types and authorizations
- Pleasantly greets all patients and visitors
- Patient check-in and check-out
- Enters patient demographics, charges and payments with much attention to detail and accuracy
- Verifying insurance Eligibility and Benefits
- Managing Referrals and Referral Authorizations
- Knowledge and Management of Pre-Certifications
- Confirming Appointments
- Executing Recalls
- Upkeep of reception and waiting area
- Office Supply Ordering
- Able to work in a fast paced environment
- Required to travel to other locations (Austin, Dripping Springs, or Manor) as required
- Reliable Transportation
- Fast learner
- Other duties as assigned
Requirements
Candidate must have reliable transportation.
Qualifications
- High school or equivalent
- Customer Service experience: 1 year
Skills
- Fast learner
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Pay
From $16.00 per hour
Schedule
Monday through Friday
COVID-19 Precaution(s)
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
- Face masks, face Shields and temperature checks required
- Patient screening and temperature checks required upon arrival
- Waiting rooms closed
Work Location
In person
Education
High school or equivalent
Experience
- Customer Service: 1 year
COVID-19 considerations
- Face masks, face Shields and temperature checks required
- Patient screening and temperature checks required upon arrival
- Waiting rooms closed
Company Information
We are a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees.