Medical Receptionist

About the role

The Puget Sound Pain Clinic, a premier pain management clinic in the Seattle–Tacoma region, is seeking a Medical Receptionist to join their team. This role will involve greeting patients and visitors, scheduling appointments, collecting co-pays, and maintaining a clean, organized reception area.

Responsibilities

• Greet patients and visitors warmly, providing courteous and helpful service
• Schedule appointments for new and established patients
• Collect co-pays and verify insurance details
• Contact patients regarding no-shows, pre-op requirements, and follow-ups
• Answer, screen, and direct incoming calls while taking accurate messages
• Maintain a clean, organized reception area and workspace
• Absorb and assist with scanning, filing, and general office support tasks
• Protect patient privacy and confidentiality at all times
• Flood between Tukwila and Covington clinics as needed to support both locations

Requirements

• Reliable, positive, and team-oriented mindset
• Strong organizational and multi-tasking skills
• Excellent communication and customer service skills
• Comfortable with computers and electronic medical records
• Commitment to professionalism, accuracy, and patient care

Benefits

• Competitive pay and benefits package: 401(k), Health/Dental/Vision, PTO, 7 paid holidays
• No evenings, weekends, or holiday shifts
• Work in a supportive, compassionate environment where your efforts directly impact patient care
• Opportunity to grow with a leading clinic in the region

Pay

Pay: $20.00–$24.00/hour (DOE)

Schedule

Monday–Thursday, 7:00 AM–6:00 PM | No evenings, weekends, or holidays