Medical Receptionist
Robert Half · Lawrence, MA · 1 wk ago
On-siteHealthcareTemporary
Responsibilities
- Welcome patients and visitors warmly, manage front-desk interactions, and provide courteous assistance throughout the check-in process.
- Cook up appointment calendars by scheduling, confirming, rescheduling, and canceling patient visits as needed.
- Gather and verify patient information during registration to help maintain accurate records and smooth office operations.
- Answer incoming calls, respond to routine inquiries, and direct messages or concerns to the appropriate clinical or administrative staff.
- Serve as a receptionist by handling general reception tasks, documentation, and patient-facing communication.
- Maintain a tidy waiting area and communicate updates to patients to keep the office environment organized and efficient.
- Assist with front-office procedures related to patient intake and other administrative processes in accordance with office guidelines.
Requirements
- Previous experience working in a medical reception, healthcare front office, or similar patient-facing administrative role.
- Demonstrated ability to manage patient scheduling and coordinate appointments accurately in a fast-paced setting.
- Familiarity with patient check-in procedures and routine reception responsibilities within a medical office.
- Working knowledge of basic medical terminology used in everyday front-desk communication.
- Strong verbal communication and interpersonal skills with a detail-oriented and compassionate approach to patient service.
- Solid organizational skills with attention to detail and the ability to handle multiple tasks efficiently.
- Proficiency with standard office systems and confidence in learning workplace tools and administrative processes.
Qualifications
Commensurate with experience.
Skills
Not specified.
Benefits
Not specified.
Pay
TBD.
Schedule
TBD.