Medical Receptionist

About the role

Princeton Orthopaedic Associates (POA), a division of OrthoNJ, is seeking a dedicated, organized, and professional full-time Medical Receptionist to join our team.

Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Monitor the reception area to minimize wait times and maintain a clean, welcoming environment
• Efficiently manage patient registration, intake forms, and check-out processes
• Schedule, reschedule, and cancel patient appointments accurately
• Verify insurance information, prep patient charts to confirm coverage, and obtain necessary referrals prior to appointments
• Collect patient co-pays and patient balances
• Maintain accurate electronic medical records (EMR)
• Protect patient rights by ensuring strict confidentiality of personal and financial information
• Collaborate and communicate effectively across different teams and healthcare providers to ensure seamless patient flow and care
• Handle incoming emails and inquiries with professionalism
• Maintain a clean, stocked, and organized front desk area

Requirements

• Strong organizational skills with high attention to detail in managing files and records
• Excellent verbal and written communication skills to interact effectively with patients, family, and medical staff
• Proven ability to multitask and stay composed in a fast-paced clinical environment
• A dedicated team player committed to providing exceptional customer service and enhancing the overall patient experience

Skills

• Proficiency with various office software

Benefits

• Compensation is determined based on several factors, including but not limited to the candidate’s qualifications, relevant experience, and geographic location.
• Certain roles may also be eligible for additional compensation, such as bonuses or incentive pay, as well as benefits.
• Eligible full-time employees are offered a comprehensive benefits package, which may include paid time off, medical, dental, vision, and a retirement plan.

Pay

The hiring range for this role is $16.00-$24.00 per hour.

Schedule

This role involves working flexible hours, including occasional Saturdays, and traveling to different office locations as needed.