Medical Receptionist

This position is posted by Ponca City Development Authority and hired by a local employer.

Responsibilities

• Greet and assist patients, families, and healthcare providers in a professional and friendly manner
• Check patients in and accurately enter demographic and insurance information into the EMR system
• Schedule appointments and collect necessary information from patients and referring providers
• Answer incoming phone calls and assist with patient questions and concerns
• Explain required paperwork, insurance benefits, and payment responsibilities
• Collect co-pays, deductibles, deposits, and other patient payments
• Reconcile daily transactions and prepare bank deposits
• Assist with insurance benefit verification, coordination, and communication
• Maintain patient confidentiality and follow HIPAA requirements

Requirements

• High school diploma or equivalent required; associate degree preferred
• Previous medical office or general office experience preferred
• Excellent customer service and communication skills
• Knowledge of medical terminology and insurance benefits preferred
• Basic math and computer skills
• Ability to type at least 40 WPM
• Must be professional, organized, dependable, and comfortable working in a fast-paced healthcare environment