Medical Receptionist
Optum · Wallingford Center, CT · 5 days ago
Healthcare$16–$29/hrFull-time
Primary Responsibilities
- Conduct check-in and check-out process
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Collect copays and balance payments
- Protect patients' rights by maintaining confidentiality of medical, personal and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
Required Qualifications
- A High School Diploma/GED
- 1+ years of receptionist or customer service experience
- Beginner level of computer proficiency in Microsoft Office
- Access to reliable transportation
Preferred Qualifications
- Experience working in a primary care setting
- Experience working with EPIC
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
About the Role
Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.
Qualifications
High School Diploma/GED
1+ years of receptionist or customer service experience
Beginner level of computer proficiency in Microsoft Office
Access to reliable transportation
Skills
Customer service skills
Basic computer skills
Attention to detail
Confidentiality
Benefits
- Competitive base pay
- Full and comprehensive benefit program
- Performance rewards
- Management team committed to your success
- Various employee discounts
- Employee assistance program
- Employee referral bonus program
- Voluntary benefits
Pay
The hourly pay for this role will range from $16 to $29 per hour based on full-time employment.
Schedule
FT, 40 hours, Monday - Friday. Must have ability to work an 8-hr shift between the business hours of 7:30am - 6pm. Will be required to close 1 day per week and will be required to work rotating Saturdays, 8am - 1:30pm.