Medical Receptionist

About the role

We are seeking an enthusiastic, reliable, and flexible Medical Receptionist to join the team at New Park Medical Practice.

Responsibilities

• Provide excellent patient care with a focus on patient needs.
• Handle a variety of tasks including but not limited to greeting patients, managing appointments, and maintaining accurate records.
• Maintain a professional and courteous demeanor over the phone and in person.
• Multi-task effectively in a fast-paced environment.
• Show resilience, empathy, discretion, and tact.
• Ensure high levels of confidentiality are maintained.

Requirements

• Excellent telephone manner and communication skills.
• The ability to multitask and work in a fast-paced environment.
• An understanding for a high level of confidentiality.
• Resilience, empathy, discretion, and tact.

Qualifications

• Experience in a medical receptionist role is desirable but not essential.
• Good interpersonal skills.
• Ability to work independently and as part of a team.

Skills

• Strong communication skills.
• Attention to detail.
• Organizational skills.
• Customer service orientation.

Benefits

• Flexible working hours: Monday to Friday, 12:00 pm - 6:00 pm.
• Competitive hourly rate of £12.89.

Pay

£12.89 per hour.

Schedule

30 hours per week.

Contact Information

To apply, please email your CV to jacqueline.martin2@nhs.scot with a short note explaining why you are interested in the role and what you can bring to the team. Interviews will be held on 29 & 30 July 2026. If you do not receive a response by 22 July 2026, you have been unsuccessful on this occasion.

NHS Scotland is committed to promoting equality and diversity and encourages applications from all sections of society.