Medical Receptionist

Position Summary

The Medical Receptionist provides professional and courteous front-desk support for Marquis Certified Home Health Agency (CHHA), New York State. Responsibilities include greeting patients, families, and visitors, managing incoming calls, scheduling, maintaining accurate records, and supporting clinical and administrative operations.

Position Responsibilities

• Greet and assist clients, caregivers, and visitors with professionalism and warmth
• Answer and direct phone calls in a timely manner
• Manage scheduling, client files, and data entry
• Support the coordination of caregiver assignments
• Maintain confidentiality and accuracy in all records
• Provide administrative support to the office team as needed

Core Competencies

• Customer Service and Communication
• Attention to Detail and Accuracy
• Dependability and Punctuality
• Confidentiality and Ethical Conduct
• Teamwork and Collaboration
• Adaptability and Initiative

Requirements

• Previous experience in a healthcare or homecare setting (required)
• Strong communication and customer service skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Able to multitask and stay organized in a fast-paced environment
• Bilingual (English/Spanish) a plus, but not required

Work Schedule

Full-time position: Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional flexibility may be required based on office or patient care needs.