Medical Receptionist
About the role
First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics. This position supports various specialties including primary care, women's health, pediatrics, and others.
Responsibilities
- Greet and check-in patients in a professional and friendly manner
- Answer and direct phone calls, respond to patient inquiries, and provide information as needed
- Schedule appointments, confirm appointments, and manage patient calendars
- Process patient registrations, update records, and verify insurance information
- Collect patient co-pays, payments, and assist with billing inquiries
- Ensure patient confidentiality in compliance with HIPAA guidelines
- Maintain a clean, organized front office and waiting area
- On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed
- Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care
Requirements
- Minimum High School diploma or GED equivalent required
- Bilingual English/Spanish is a plus
- Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience
- High degree of comfort with electronic medical records systems and familiarity with Microsoft Office program such as Word and Outlook
- Strong knowledge of HIPAA rules and regulations
Qualifications
- Minimum 6 months experience as a medical receptionist in a physician office, or equivalent experience
- High degree of comfort with electronic medical records systems and familiarity with Microsoft Office program such as Word and Outlook
- Strong knowledge of HIPAA rules and regulations
Skills
- Excellent communication skills
- Proficiency with electronic medical records systems
- Familiarity with Microsoft Office programs
- Knowledge of HIPAA rules and regulations
Benefits
- Medical, Dental and Vision Insurance for employees working 30 hours or more
- 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
- Company paid Life insurance
- Voluntary Term, Whole Life, Accident and Critical Care Insurance
- Retail savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
- Complimentary premium Calm Health membership (#1 mental health app)
- Recognition programs
- Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm
- One late night until 6 pm with an offset of leaving on Friday at 3 pm
- A rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday)
Pay
The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc.
Schedule
Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday).
COVID-19 Considerations
- Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
- We are a drug-free workplace.
- Candidates are required to pass a drug test before beginning employment.
- We test for marijuana as part of our drug testing policy.
About First Choice Health Centers
To learn more about First Choice Health Centers, visit us at firstchc.org.