Medical Receptionist

About the role

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Based in St. Louis, Missouri, we have over 650 affiliated practice locations across 18 states and 80 markets, offering a wide range of eye care services.

Responsibilities

• Facilitate patient flow
• Verify medical and vision insurances
• Communicate effectively with patients, doctors, and managers
• Answer inquiries through phone, email, and in person
• Display a professional attitude and greet patients promptly with a smile
• Practice urgency with patients' time, as well as doctors' time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• Perform general office duties and cleaning as assigned

Qualifications

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Skills

• Excellent customer service
• Urgency management
• Patient flow management
• Administrative responsibilities
• Communication skills

Benefits

• Full benefits package, including Medical, Vision, Dental, and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive base pay
• Eyecare certification reimbursement
• Employee discounts

Pay

Competitive base pay

Schedule

Full Time - Office hours: Monday-Friday 8am-5pm. May need to work a little earlier/later as needed.

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED)
• One year of related experience and/or training; or equivalent combination of education and experience

Physical Requirements

• Frequent walking (75%)
• Sitting (50%)
• Standing (50%)
• Bending, stooping, and reaching (25–50%)
• Lifting, carrying, pushing, and pulling items up to 25 lbs
• Strong fine motor skills and full use of hands
• Visual and auditory acuity
• Occasional driving or climbing may also be necessary