Medical Receptionist
Express Care · Maryland, United States · 3 days ago
On-siteHealthcare$16.5–$18/hrFull-time
Job Responsibilities
- Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
- Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
- Payment processing: Collect patient payments and manage payment transactions
- Administrative tasks: Assist with faxes, emails, and office organization
- Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
Minimum Requirements
- Education: High School Diploma, or equivalent
- Licenses & Certifications: Medical Administrative Assistant, preferred
- Work Experience: Minimum of one year of customer service experience, preferably in a medical setting is preferred
Required Skills, Knowledge, and Abilities
- Effective communication and interpersonal skills to interact with patients and coworkers
- Superior customer service skills
- A high level of professionalism
- Experience with medical office software is a plus
- Reliable transportation and the willingness to comply with the company travel policy
- Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
- Must have scheduling flexibility, including weekends and holidays
Pay & Benefits
- Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
- Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
- Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
- 401(k) plan with company match after one year