Medical Receptionist

About the role

We’re looking for a dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued.

Responsibilities

• Be the first and last person our patients encounter!
• Assist with check-ins and check-outs, providing an exceptional patient experience.
• Play a key role in welcoming patients warmly, prepping them efficiently, and leaving a lasting, positive impression.
• Manage registration, wait times, and make the reception area warm and inviting.
• Chat in person, over the phone, or send messages to deliver friendly and professional customer service.
• Gather and double-check patient info, handle forms and payments, and prepare for the next visit.
• Schedule appointments, maintain records, and ensure a seamless experience.
• Support our patients and providers by handling various tasks.

Qualifications/Experience

• A high school diploma or equivalent (GED).
• Prior medical receptionist experience preferred.
• Authorized to work in the United States without restriction.
• Not sponsored for work visas.

What We Value

• Fun: Create an engaging and positive environment for patients and staff.
• Common Sense: Take a practical, thoughtful approach to patient care and clinic operations.
• Integrity: Uphold the highest standards of professionalism, ethics, and trust.
• Excellence: Commit to delivering top-tier patient care and service.
• Determination: Tackle challenges with solutions and strive for continuous improvement.
• Teamwork: Support one another to provide the best outcomes for our patients.

What We Offer

• Great benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees.
• Great vision, dental, and supplemental insurance options.
• 401(k) with company matching.
• Employee discounts.
• HSA.
• Tuition assistance.
• Certification reimbursement.
• More!

Work Environment and Physical Requirements

• Medical office, procedure/exam room, and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances.
• Daily activities may include standing, walking, sitting, bending, and lifting items up to 30 lbs.

Benefits

• Medical insurance.
• Life insurance.
• Short-term disability coverage.
• Mental health services.
• More!