Medical Receptionist

About the role

What We’re Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you’re up for the challenge, we want to hear from you!

What You’ll Do

• Be the first and last person our patients encounter!
• Assist with check-ins and check-outs, providing an exceptional patient experience.
• Play a key role in welcoming patients warmly, prepping them efficiently, and leaving a lasting, positive impression.
• Register patients, manage wait times, and make the reception area warm and inviting for everyone.
• Deliver friendly and professional customer service, handling tasks in person, over the phone, or through messages.
• Gather and double-check patient information, handle forms and payments, and ensure all necessary preparations are made for the next visit.
• Support patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
• Perform other duties as assigned.

What We Value

• Fun
• Common Sense
• Integrity
• Excellence
• Determination
• Teamwork

Qualifications/Experience

• A high school diploma or general education degree (GED).
• Prior medical receptionist experience preferred.
• Must be authorized to work in the United States without restriction.
• We will not sponsor applicants for work visas.

Benefits

• Generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees.
• Great vision, dental, and supplemental insurance options.
• 401(k) with company matching.
• Employee discounts.
• HSA.
• Tuition assistance.
• Certification reimbursement.
• More!

Work Environment and Physical Requirements

• Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances.
• Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.