Medical Receptionist
About the role
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. You will report onsite to the Clinic Administrator at the Conviva Care Center located at 802 Enterprise Boulevard, Suite 820, Rockport, TX 78382.
Required Qualifications
- High School Diploma or GED
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Bilingual in English and Spanish
Additional Information
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program.
Pay
$38,000 - $45,800 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.
Benefits
Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Conviva Senior Primary Care
Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.