Medical Receptionist

Medical Receptionist Essential Duties and Responsibilities

• Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received.
• Provide schedule support to providers.
• Perform clerical duties as requested.
• Provide information to patients/outside callers.
• Record and deliver messages.
• Answer, screen and route outside calls to the appropriate area or individual.
• Conduct scheduling/reminder/re-scheduling phone calls to patients.

Essential Skills and Qualifications

• High School or Equivalent
• Spanish speaking/bilingual is a plus.
• Function in a busy office setting.
• Manage difficult or emotional customer situations.
• Respond to requests for service and assistance.
• Support organization's goals and values.
• Flexible