Medical Receptionist
About the role
Join our dedicated outpatient team at the Covington clinic, where patient-centered care is our top priority. The Medical Receptionist is responsible for greeting patients, scheduling appointments, maintaining patient records, and ensuring accurate billing and payments.
Responsibilities
- Greet patients and visitors, both in person and over the phone.
- Schedule appointments, manage appointment calendars, and coordinate with medical staff.
- Maintain and update patient records, ensuring accuracy.
- Ensure patient accounts are updated correctly, including collecting copay at the time of visit.
Requirements
- High School Diploma or GED.
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail, Hospitality, Call Centers, etc.
- This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected, you will be required to be screened for TB.
Preferred Qualifications
- Value-based care model experience.
- Knowledge of Medical Terminology.
- Experience with EMR Systems (Electronic Medical Records).
Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental, and vision benefits, a 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists, and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive, and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional, and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.