Medical Receptionist
About the role
Join our dedicated outpatient team at the Covington clinic, where patient-centered care is our top priority. The Medical Receptionist is responsible for greeting patients, scheduling appointments, maintaining and updating patient records, and ensuring accurate billing and payments.
Responsibilities
- Greet patients and visitors, both in person and over the phone.
- Schedule appointments, manage appointment calendars, and coordinate with medical staff.
- Maintain and update patient records, ensuring accuracy.
- Ensure patient accounts are updated correctly, including collecting copay at the time of visit.
Requirements
- High School Diploma or GED.
- At least 1 year of experience working in a healthcare setting preferred, but candidates with strong customer service backgrounds in retail, hospitality, call centers, etc., will be considered.
- This role is considered patient-facing and requires participation in the company's Tuberculosis (TB) screening program.
Preferred Qualifications
- Experience with value-based care models.
- Knowledge of medical terminology.
- Experience with EMR systems (Electronic Medical Records).
Benefits
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off, including holidays and parental leave.
- Short-term and long-term disability coverage.
- Life insurance.
- Opportunities for additional benefits and wellness programs.
About Us
CenterWell Senior Primary Care provides proactive, preventive care to seniors, focusing on personalized experiences and compassionate, personalized care. CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences for patients.
Equal Opportunity Employer
Humana is committed to equal opportunity and does not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status.