Medical Receptionist

About the role

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Responsibilities

• Takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Maintains long distance call logs.
• Performs miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
• Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• May perform other duties as assigned.

Requirements

• Experience in a fast pace/high volume environment.
• Experience with MS Outlook.
• Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact.
• Basic Computer knowledge.
• Must be a team player with excellent communication skills.
• Willingness to learn and be cross-trained in other roles based on business need.

Preferred Qualifications

• Experience with HEDIS.
• Experience with Electronic Medical Records.
• Bilingual (English/Spanish).
• Previous experience in a geriatric setting.

Skills

None specified in the job posting.

Benefits

See Additional Information on benefits.

Pay

$38,000 - $45,800 per year.

Schedule

Scheduled 40 hours per week Monday to Friday 8AM-5PM.

Additional Information

Local travel may be required; Mileage is reimbursed.