Medical Receptionist/Administrative Assistant

Key Responsibilities

• Serve as the first point of contact by warmly welcoming clients, answering incoming calls, routing messages, and supporting visitor needs
• Coordinate provider schedules, manage appointments, and assist with client onboarding, including insurance verification, benefit authorizations, payment collection, and required documentation
• Maintain organized and up-to-date client records by managing new client charts, filing clinical paperwork, processing medical record requests, and completing case closures
• Auxiliary support medication management processes, including prior authorizations and insurance reauthorizations
• Aid in internal communications, marketing material preparation, and general office operations to help create a smooth and supportive environment for clients and staff
• Contribute to a positive team atmosphere by performing additional administrative tasks as needed

Qualifications

• High School Diploma or equivalent required
• Minimum of two (2) years of experience in an administrative assistant, receptionist, medical office, or related role
• Proficient in Microsoft Office Suite and/or Google Workspace; experience with Electronic Medical Records (EMR/EHR) systems preferred
• Knowledge of insurance processes and medical office operations is a plus
• Strong organizational skills, flexibility, attention to detail, creativity, and the ability to work independently
• Bilingual candidates are encouraged to apply