Medical Receptionist (67921)

Job Summary

A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist will work in a fast-paced and exciting environment and apply their skills in a highly visible and critical role. GEMD provides non-hospital-based emergency care in a hyper-efficient delivery of Emergency Medicine Specialty Services combined with an outpatient facility efficiently providing high quality care that can yield lower ER visits, lower hospital admissions, and create savings.

Essential Job Functions

• Entering new patients into the patient database.
• Verifying insurance.
• Getting authorization from insurance companies.
• Putting together patient charts.
• Scheduling patient appointments.
• Collecting copays and contracted rates from patients.
• Coeordinating admissions.
• Auditing charts for completeness and obtaining any missing information from the clinical team.
• Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance.

Qualifications

• High School diploma or equivalent required.
• No supervisory responsibilities.
• No licenses or certifications required.
• Must successfully pass a Level 2 background screen and drug test.
• Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.).
• Able to use all necessary office equipment (faxes, copiers, computers, telephones, etc.).
• Able to stand and work up to 12-hours in a day.
• Active BLS certification is strongly preferred.
• Previous patient services experience in a medical office setting is preferred.
• Bilingual Spanish is preferred.

Preferred Qualifications

• Active BLS certification.
• Previous patient services experience in a medical office setting.
• Bilingual Spanish.

Physical Demands

• Regularly required to work standing up.
• Walk.
• Use hands to operate tools and equipment.
• Exert regularly up to 10 pounds of force.
• Frequently exert 30 pounds of force.
• Occasionally exert 50 pounds of force.
• Reach with hands and arms.
• Bend.
• Balance.
• Kneel.
• Crouch.
• Crawl.
• Push.
• Pull.
• Close vision.
• Distance vision.
• Peripheral vision.
• Depth perception.
• Ability to adjust focus.

Environmental Conditions

• Inside: Subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes.
• May be exposed to outdoor weather conditions of cold, heat, wet, and humidity.
• May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists.
• Must be able to ascend and descend ladders, stairs, or other equipment.
• Subject to exposure to hazardous material.

Physical/Environmental Activities

• Occasionally (1-33% of time on the job): Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences).
• May be exposed to outdoor weather conditions of cold, heat, wet, and humidity.
• May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists.
• Must be able to ascend and descend ladders, stairs, or other equipment.