Medical Reception Specialist and Clinic Assistant

About the role

Join our passionate, patient-centered audiology clinic team fulfilling this vital role in Broken Arrow, OK.

Responsibilities

• Greet patients with a positive attitude, ready to address their needs
• Handle inbound marketing calls and proactively reach out to patients
• Present patients with their balance and address any questions or concerns
• Coordinate schedules for hearing care providers
• Verify patient insurance benefits and coverage
• Maintain accurate records in practice management software
• Manage daily, weekly, and monthly reports
• Participate in community outreach events and health fairs

Requirements

• High School diploma
• Clear, strong voice with an energetic and outgoing personality
• Excellent interpersonal skills for diverse patient interactions
• Ability to independently problem solve
• 1-2+ years of office experience in a patient-driven industry
• Familiarity with word processing and database software
• Ability to efficiently manage a busy office environment

Benefits

• Comprehensive benefits package: Medical, Dental, Vision, 401k with matching
• 3 weeks of paid time off
• Work-life balance and autonomy within a team-oriented setting
• Mission-driven focus on patient-centered hearing care
• Opportunities for learning and growth within our evidence-based model

Pay

$18-$21 per hour plus monthly bonus potential.