Medical Reception

About the role

American Family Care is seeking a Medical Coder to support our clinic operations. This role involves preparing the clinic for opening each day, greeting patients, registering patients, processing payments, and handling other administrative tasks.

Responsibilities

• Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets.
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, and verify insurance accurately and timely.
• Follow company procedures related to workers’ compensation and occupational medicine patients.
• Determine, collect, and process patient payments and address collection and billing issues.
• Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures.
• Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.

Requirements

• High School graduate or equivalent
• Previous medical clerical experience preferred
• Basic computer knowledge, e.g., Microsoft Office
• Positive customer service skills, including the ability to de-escalate a heightened patient interaction
• Office environment - ability to utilize electronic medical records systems is required
• Provide customer service in accordance to clinic mission
• Demonstrated ability to be courteous and respectful when interacting with patients and family members
• Position will typically require sitting and keyboarding for extended periods of time
• Occasional reaching and stooping for file
• High attention to detail and ability to focus are necessary
• Potential exposure to potentially infectious material and chemicals

Qualifications

• High School graduate or equivalent
• Previous medical clerical experience preferred
• Basic computer knowledge, e.g., Microsoft Office
• Positive customer service skills, including the ability to de-escalate a heightened patient interaction
• Office environment - ability to utilize electronic medical records systems is required
• Provide customer service in accordance to clinic mission
• Demonstrated ability to be courteous and respectful when interacting with patients and family members
• High attention to detail and ability to focus are necessary
• Potential exposure to potentially infectious material and chemicals

Skills

• Basic computer knowledge, e.g., Microsoft Office
• Positive customer service skills, including the ability to de-escalate a heightened patient interaction
• High attention to detail and ability to focus are necessary
• Potential exposure to potentially infectious material and chemicals

Benefits

• Time Off - Two full weeks of paid vacation time
• Health and Wellness - Complete reimbursement for health insurance and gym membership
• Bonus - Opportunity to earn up to $200 extra each month
• Dress - Scrubs
• Flexibility - Schedule that allows for multiple week days off
• Competitive Compensation

Pay

Compensation is competitive and includes a comprehensive benefits package.

Schedule

The schedule is flexible and allows for multiple week days off.

Company Information

American Family Care is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. We are an Equal Opportunity Employer.