Medical Program Coordinator

About the role

The Medical program assistant is a position within the BH division reporting directly to the Director of Nursing. This position supports the medical and nursing staff including physicians, and advanced practice nurses.

Responsibilities

• Assist medical staff with scheduling telehealth and in‑person office visits.
• Maintain Lifepath prescribed training and educational requirements.
• Assist with scheduling prescriber PTO requests.
• Carry out administrative tasks as required to facilitate an efficient working environment.
• Act as a liaison between medical staff and different programs as needed.
• Demonstrate a positive attitude, considerable latitude for independent judgment, professional ethics, appearance, and conduct.
• Interact with individuals in services and other Lifepath staff in a person‑centered, trauma‑informed way.

Qualifications

High School Diploma or general education degree (GED) with at least 3 years’ experience working in a medical office, agency, or hospital with knowledge of scheduling, insurance verification and billing (especially Medicaid, Medicare, & Private Insurance), data entry, and general office management experience in general office duties.

• Knowledge and experience in performing medical office duties.
• Proficiency in computer programs Office (Word, PowerPoint and Excel).
• Professional customer service skills.
• Knowledge of Medicaid, Medicare, and Private Insurance billing practices.
• One year experience in medical office management preferred.