Medical Practice Leader, Clinic Operations (Maricopa)

About the Role

For those who want to invent the future of health care, this is an opportunity to go beyond basic care to health programs integrated across the entire continuum of care. As Practice Leader, you will oversee a clinic location with accountability for all clinic operations, including cost, quality, and patient satisfaction results. Reporting to the Manager of Operations for the Central & West region, you will manage clinic budgets for finance, staffing, quality performance, facilities, and physician relations, driving clinical quality and patient service experience across clinics. This highly visible leadership role requires excellent communication, problem-solving, follow-through, and diplomacy skills.

Responsibilities

• Manage overall performance of assigned clinic location across cost, quality, and patient satisfaction.
• Partner with integration teams to ensure successful practice onboarding, integration, and resource allocation.
• Support provider recruitment efforts and play a key role in onboarding and integrating new practices and providers.
• Provide leadership and coaching to clinic teammates, ensuring regular communication and development for continued growth.
• Handle all aspects of staffing and team management, fostering a high-performance work environment that values employees and promotes success.
• Implement strategies to achieve clinical quality and patient service experience measures.
• Collaborate in developing annual budgets and analyze monthly financial performance against L and KPI metrics.
• Follow through on key goals and performance measures that advance organizational strategy and business plan.
• Develop productivity and performance projections for budget and look-forward projections.
• Liaise between operations and physician leadership to address providers' needs, reinforcing a culture of transparency and support.
• Identify opportunities for improvement and drive change initiatives to enhance operations and financial outcomes.
• Support development of the market provider workforce plan, including provider moves and impact on panels.
• Achieve annual budget and perform P&L analysis.

Skills & Abilities

• High emotional intelligence and ability to forge meaningful relationships across diverse stakeholder groups.
• Strong sense of personal accountability for delivering individual and team results.
• Ability to perform under pressure with urgency, attention to detail, and commitment to follow-through.
• Passion for hands-on problem-solving and execution.
• Low ego and humility; ability to gain trust through effective communication and reliability.
• Proven history of leading and managing teams to deliver P&L results.
• Demonstrated experience driving results in a high-growth enterprise.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.

Qualifications

Required

• High school diploma or equivalent.
• 3+ years of management experience in a medical clinic, primary care, or specialty care.
• Experience and knowledge of professional billing and healthcare components, including access, coding, billing, collections, practice management systems, payer relations, appeals, and authorization processes.
• Experience with direct leadership of multiple team members, including performance evaluations, coaching, and corrective action conversations.
• Understanding of value-based care and the role operational leaders play in supporting population healthcare.
• Driver’s license and access to reliable transportation.

Preferred

• Managed care experience.
• Related experience in technical or specialty areas.
• Proven ability to communicate effectively, analyze and interpret data, and coordinate multiple projects.

Pay

The salary for this role ranges from $72,800 to $130,000 annually based on full-time employment, depending on factors such as local labor markets, education, work experience, and certifications.

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).