Medical Phone Receptionist

Responsibilities

• Answer and manage incoming calls in a professional and courteous manner.
• Schedule, confirm, and reschedule patient appointments.
• Provide general information to patients about our services and policies.
• Verify patient information and update records as needed.
• Collaborate with medical staff to ensure smooth patient communication.
• Handle a high volume of calls with efficiency and empathy.
• Ensure company’s policies and security requirements are met.

Requirements

• A high school diploma or equivalent.
• Prior experience in a medical office or similar setting is preferred.
• Strong communication and organizational skills.
• Ability to multitask and work well under pressure.
• Familiarity with medical terminology/Vascular is a plus.
• Proficiency in using phone systems and EMR systems (NextGen preferred).

Skills

• High school diploma or equivalent.
• Prior experience in a medical office or similar setting is preferred.
• Strong communication and organizational skills.
• Ability to multitask and work well under pressure.
• Familiarity with medical terminology/Vascular is a plus.
• Proficiency in using phone systems and EMR systems (NextGen preferred).

Benefits

• 401(k) with matching.
• Dental insurance.
• Disability insurance.
• Health insurance.
• Life insurance.
• Paid time off.
• Vision insurance.

Pay

Compensation will depend on experience and can be discussed during the interviewing process.

Schedule

We are looking for a long-term employee, someone who is a true team player and wants to work and be a part of our exceptional team.