Medical Office Support, Albany Primary Care

About the role

Albany Primary Care, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position.

Responsibilities

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence.
• Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Schedules accurately for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Aids in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

Requirements

• Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

Qualifications

• High school diploma or general education degree (GED).
• 1 year customer service experience.
• Typing Skills: 45 wpm minimum.
• Experience in a medical office setting preferred, but not required.

Benefits

• Medical, Dental, Vision with In-Network & Custom Network discounts.
• 401(K) with discretionary employer match.
• Paid Time Off.
• Free clinical diagnostic laboratory testing performed in-house.

Pay

Compensation is commensurate with experience.

Schedule

Full-time; Monday - Friday

About Praxis Health

Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.