Medical Office Staff Assistant - Baptist Physician Network - Cardiology Consultants - Days

Summary/Objective

The Medical Office Staff Assistant performs clerical duties as assigned including greeting patients and answering a multi-line phone system.

Essential Job Duties

• Responsible for answering multi-line phone system and directing calls to the appropriate party.
• Greet patients when they arrive at the office and provide them with any necessary paperwork or other information required for office visit or treatment.
• Collect co-pays and other fees required prior to office visit or treatment.
• Schedule appointments and ensure all appointments are confirmed for assigned clinic/provider.
• Communicates with patients regarding any issues with scheduling, referrals or insurance verification.
• Develops relationship with outside physician offices, insurance companies and departments of the hospital to ensure all BPN patients are provided exceptional patient care.

Required Education And Experience

• High School diploma or equivalent
• 1-3 years of related experience.