Medical Office Specialist Various Locations

About the Organization

Aiken Physicians Alliance is affiliated with Aiken Regional Medical Centers, a 273-bed acute care facility offering a comprehensive range of specialties and services. Aiken Regional Medical Center has been ranked a top hospital in South Carolina by the Carolina Center for Medical Excellence for its treatment of heart attack, heart failure, and pneumonia and has been recognized as an “A” rated facility by the Leapfrog Group. Aiken Physicians Alliance provides dedicated primary and specialty care for patients and their families, including:

• Primary Care
• Cardiology
• General Surgery
• Gastroenterology
• Orthopedics
• Neurology
• Neurosurgery
• Pulmonology
• Urology Care

Our family medicine providers treat the whole person and offer comprehensive care for people of all ages. Specialists work as part of an interdisciplinary team to deliver compassionate, high-quality care in a welcoming environment with strong team engagement.

www.aikenphysicians.com

About the Role

The Medical Office Specialist (MOS) is responsible for front desk coverage, including patient registration, check-in, co-pay collection, appointment scheduling, patient billing, and scanning records into the EMR. The role requires knowledge of medical terminology, strong organizational and communication skills, and the ability to adapt to flexible schedules and frequent interruptions while maintaining a calm and professional demeanor. The MOS must demonstrate reliability, tact, honesty, and discretion in maintaining confidentiality and successfully completing assigned tasks.

Responsibilities

• Handle front desk operations, including patient registration and check-in/check-out processes
• Collect co-pays and perform patient billing
• Schedule appointments and manage patient records
• Scan and upload documents into the Electronic Medical Record (EMR) system
• Maintain confidentiality and professionalism in all interactions
• Perform end-of-day cash balancing and charge reconciliation according to clinic protocol
• Operate office equipment such as fax machines, copiers, telephones, and patient care testing devices (e.g., EKG machines)

Requirements

• High School Diploma or equivalent (required)
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program (preferred)
• Medical Assistant Certificate of Completion and/or one year of experience as a Medical Assistant or Medical Office Specialist (preferred)
• Familiarity with medical terminology
• Experience with patient check-in and check-out processes
• Knowledge of general medical office procedures and end-of-day cash balancing

Skills

• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organizational, and interpersonal skills
• Ability to perform courteously and professionally in all interactions
• Strong problem-solving and decision-making abilities

Benefits

• Competitive compensation and generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ subsidiaries

About the Employer

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Headquartered in King of Prussia, PA, UHS operates acute care hospitals, behavioral health facilities, outpatient centers, and ambulatory care access points across the U.S., Washington, D.C., Puerto Rico, and the United Kingdom. With approximately 94,000 employees, UHS reported annual revenues of $13.4 billion in 2022 and has been recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes’ ranking of America’s Largest Public Companies.

www.uhs.com