Medical Office Specialist PRN ONLY

About the Role

We are currently hiring for Medical Office Specialist positions in East Baton Rouge Parish, West Baton Rouge Parish, Livingston, Zachary, and Ascension Parish.

At Baton Rouge General, our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters. With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice. Our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Responsibilities

• Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow.
• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system.
• Coordinate transportation needs and communicate special patient requirements with appropriate staff.
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials.
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates.
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken.
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up.
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information.
• Perform other related tasks as assigned.

Requirements

• Friendly, courteous, and customer-focused with a team-oriented mindset.
• Strong attention to detail with the ability to manage scheduling and billing accurately.
• Prior experience with billing, scheduling, and general office duties in a clinic setting.
• High school diploma preferred; post-high school vocational or specialized training encouraged.
• Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch.
• Familiarity with HIPAA and healthcare safety protocols.

Benefits

• A comprehensive benefits program for you and your family.
• Professional development and support.
• Generous paid time off and flexible positions.
• Baton Rouge General Fit! program for employee wellness.

We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.