Medical Office Coordinator PRN

Hourly wage estimate: $20.05 - $29.09. Factors such as skills, experience, and comparison to other employees in the role may determine your actual salary.

About the role

Seeking a Medical Office Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. This is a full-time position (Monday - Friday, days) with no nights, no on-call, no weekends, and no holidays.

Responsibilities

• Direct front office functions and coordinate workflow to promote patient access and efficiency, ensuring personalized, high-quality care and patient experience.
• Adhere to the Code of Conduct and Mission and Values statements while fostering an engaged culture of diversity and inclusion.
• Ensure efficiency and quality of patient experience for online scheduling, inbound phone calls, in-person encounters, and registration processes, including collection of co-pays and deductibles.
• Assist in hiring, selecting, onboarding, and orienting clerical and clinical (non-provider) practice staff in partnership with leadership.
• Communicate regularly with non-provider staff individually and in meetings, encouraging an inclusive environment where all team members’ voices are welcomed.
• Oversee processes for preparing patients for examination and treatment, and manage inbound and outbound patient referrals.
• Manage staff scheduling to meet daily volume demands while maintaining care standards and operational metrics.
• Provide frontline staffing support (e.g., answering phones, scheduling, rooming patients) to maintain practice operations.
• Maintain the practice’s supply inventory, physical facilities, and core non-provider staffing in functional operating condition.
• Assist in maintaining patient files, records, and other information, and compile technical and statistical data for reports.
• Handle patient complaints appropriately and timely, ensuring findings are shared with relevant leadership.
• Participate in professional development activities, including manager development curricula, SPARK pathways, and other targeted learning opportunities.
• Maintain strict confidentiality, adhering to organizational standards for ethics, compliance, and patient privacy.
• Perform other duties as required and adhere to all Physician Services policies and procedures.

Requirements

• High school diploma or GED preferred.
• Medical Office Specialist or related practice operations certificate preferred.
• Two or more years of medical office experience required.
• RMA, CMA, or LPN license is beneficial.
• CPR Certification is preferred.

Benefits

HCA HealthONE Swedish Burn and Reconstructive Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues, including:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.