Medical Office Receptionist- UC Flex Float

About the role

This is a float position and will require availability to ALL clinics in the Treasure Valley. This position comes with a set schedule and full benefits.

Responsibilities

• Have the highest quality customer service on the phone and in person
• Greet patients and visitors. Determine their needs and direct them appropriately
• Perform data entry of demographic and insurance information
• Schedule and register patients, including accurately collecting required data
• Receive, answer and respond to telephone calls from patients and their representatives
• Scan and fax patient information
• Answer questions and give information directly or on the telephone within the scope of practice
• Refer all other questions to the specified departments as needed
• Capture co-pays, deductibles and past balances as indicated on insurance card or as documented by billing staff
• Update new insurance information as received
• Perform other duties as assigned

Requirements

• A high school diploma or equivalent
• Previous customer service experience
• Healthcare experience is preferred
• Electronic health record (EHR) experience is a plus
• The ability to multitask in a fast-paced environment while keeping a professional and calm composure
• Computer proficiency and ability to use applicable software as required to perform the essential functions of the job

Qualifications

• High school diploma or equivalent
• Previous customer service experience
• Healthcare experience is preferred
• Electronic health record (EHR) experience is a plus
• The ability to multitask in a fast-paced environment while keeping a professional and calm composure
• Computer proficiency and ability to use applicable software as required to perform the essential functions of the job

Skills

• Customer service skills
• Data entry skills
• Phone and in-person communication skills
• Insurance processing skills
• Medical office receptionist duties

Benefits

• Medical coverage with a broad range of plans
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

Pay

Full-time position, pay starts at $17.25/hour depending on experience plus $2.00/hour differential

Schedule

Set schedule

Benefits

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities