Medical Receptionist - Float

About the role

Clinch Valley Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Join our Medical Group Services Department, where you'll support dynamic healthcare operations through meaningful assignments that impact patient care. Enjoy a flexible schedule, strong work-life balance, and a collaborative team culture that values your well-being as much as your contributions. We foster a supportive environment where innovation and teamwork thrive every day.

Responsibilities

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Schedule appointments per established policies and procedures.
• Answer all incoming calls and route them appropriately.
• Work closely with nurses and providers to assure smooth patient flow.
• Follow up on "no show" patients on daily basis.
• Expected to attend monthly staff meetings and required to complete any assigned courses related to position.

Requirements

• Applicants should have a high school diploma or equivalent.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• One year of medical office experience preferred.

Benefits

• Multiple levels of medical, dental and vision coverage – with medical plans starting at just $10 per pay period – tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

$15.27–$18.86 per hour

Schedule

Full Time Weekdays