Medical Office Receptionist (Downtown) - Spanish Speaking

About the Role

Urology San Antonio, a leading urological health provider with over 30 medical providers across eight locations, is seeking an experienced Medical Front Office Assistant for a fast-paced environment. As the first point of contact, you'll play a crucial role in delivering exceptional patient experiences.

Responsibilities

• Answer and direct phone calls
• Assist in scheduling patient appointments
• Greet patients
• Collect and verify patient demographics, insurance, and other relevant information
• Collect co-pays and any balances on patient accounts
• Accurately document all patient requests and information

Qualifications

• High school diploma or GED
• Previous experience in a medical office or healthcare setting
• Electronic Medical Records (EMR) experience
• Experience with insurance verification for patient eligibility

Skills

• Keen attention to detail
• Adept at creative problem-solving
• Ability to empathize with patients in need of care
• Excellent communication skills
• Positive attitude